Programme for the day
eLuxury agenda
08:30 – 09:00
CHECK-IN
09:00 – 09:20
Welcome Speech & Institutional Opening
09:20 – 09:40
Luxury at the convergence of the digital and physical reality
09:40 – 10:00
Customer journey and multichannel engagement in luxury design market
10:00 – 10:20
A new dimension to drive Customer Engagement
10:20 – 10:40
How to harness the power of emotion through AI to create more smart content for the luxury sector
10:40 – 11:10
COFFEE BREAK
11:10 – 11:30
Bucherer digital journey
12:10 – 12:30
Marketing Technologist: make people & technology working together for a customer centric luxury
12:30 – 14:00
LUNCH & NETWORKING
14:20 – 14:40
Damiani Group: a worldwide Made in Italy luxury experience
14:40 – 15:00
Luxury Food Digitalization – Impact on B2B and B2C and Company Internationalization
15:20 – 15:40
How surprise and delight your customers using innovation and technology
15:40 – 16:10
COFFEE BREAK
16:30 – 16:50
Brand 3.0 – Timeless in a fast paced world – Adobe x Audemars Piguet
16:50 – 17:10
Innovation, Sustainability and Luxury – the importance of ecosystems
17:50 – 19:00