Bérengère is one of the few digital experts in the Luxury industry for the last 15 years. Having worked at Net-a-porter, Ralph Lauren and Bally, Bérengère consolidated a strong experience in marketing and communication for online businesses. In 2018, Bérengère joined Chanel as CRM Director EMEA with the mission to digitalize client engagement and today leads CRM & eBusiness projects in new markets.